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PIM Manager docs

1 Why

  • Why PIM Manager

2 Features

  • Features
  • Delegation model
  • Change control
  • Admin accounts
  • Visibility and evidence
  • Integrations
  • Platform and editions

3 How to design

  • How to design
  • Nested groups
  • Role-assignable groups
  • Tiers and levels
  • Naming
  • Migration
  • Workload roles

4 Security design

  • Security design
  • Identities
  • Engine permissions
  • Database
  • Sign-in
  • Approval and audit
  • Support access
  • Updates and license
  • Data
  • Database access (least privilege)

5 Architecture, setup and sizing

  • Architecture
  • Setup
  • Sizing

6 Operate

  • Operate
  • Guards
  • Access reviews
  • PIM Activator
  • Settings

7 Integrate

  • Integrate
  • REST API and ServiceNow
  • MCP server for AI assistants
  • Hybrid Active Directory
  • MSP: managing and managed tenants

8 Knowledge base

  • Knowledge base
  • How to onboard a consultant
  • How to onboard an admin
  • How to delegate a Power BI workspace
  • How to delegate an Azure landing zone or subscription
  • How to delegate Intune roles
  • How to delegate Defender XDR to a helpdesk
  • How to use Discovery and gaps
  • How to handle drift
  • How to undo a commit
  • How to enable access reviews
  • How to approve a held policy change
  • How to add a break-glass account
  • How to install the PIM Activator without Intune
  • How to set up PIM for Active Directory
  • How to read the access map and see who can activate a role
  • How to find the least-privileged role for a task
  • MSP: how to roll a change to one wave
  • How to activate with the PIM Activator
  • How to offboard an admin
  • FAQ
  • Lessons learned

9 Reference

  • Reference
  • Glossary

10 Support

  • Support

On this page

  • Admins and their lifecycle
  • Delegate access
  • Activate
  • Control and review
  • Hybrid and MSP
  • Questions and lessons
  • More help

PIM Manager documentation · Verified against PIM Manager 3.0.23.3 on Nov 3, 2026

Knowledge base

Step-by-step guides for the tasks you do most, short answers to the questions customers ask most, and what real tenants taught us about running privileged access at scale.

Admins and their lifecycle

Guide Use it when
Onboard an admin A person needs a separate admin account, named by your convention, with a Temporary Access Pass for the first sign-in.
Onboard a consultant A consultant from another company needs an admin account, sponsored by one of your departments and confirmed by their employer.
Offboard an admin An admin leaves and their account must be disabled on a date or at once, and their access removed.
Add a break-glass account An emergency account must stay out of reach of every disable, revoke and offboarding action.

Delegate access

Guide Use it when
Delegate an Azure landing zone or subscription An Azure role at a management group, subscription or resource group must be reached through a PIM group.
Delegate Intune roles An Intune role must be held by a PIM group instead of by people directly.
Delegate Defender XDR to a helpdesk A helpdesk needs narrow Defender XDR response actions through a PIM group.
Delegate a Power BI workspace A workspace role must be reached through a PIM group.
Find the least-privileged role Someone asks for a broad role to do one task, and you want the narrowest role that allows it.
Use Discovery and gaps You want a list of roles, subscriptions and workspaces nobody delegates yet, each with a ready proposal.

Activate

Guide Use it when
Activate with the PIM Activator An admin activates eligible roles and groups from the browser.
Install the PIM Activator without Intune The machines that need the extension are not managed by Intune.

Control and review

Guide Use it when
Read the access map You must show who can reach a role, through which groups.
Handle drift Someone changed an assignment outside PIM Manager and the tenant no longer matches your model.
Approve a held policy change Policy choices you saved wait as a held change set for a SuperAdmin.
Enable access reviews Each department must re-confirm its admins’ access on a fixed cycle.
Undo a commit A committed change was wrong and must be taken back.

Hybrid and MSP

Guide Use it when
Set up PIM for Active Directory Membership of on-premises AD admin groups must follow PIM activations.
Roll a change to one wave A managing tenant sends a change to a few managed tenants first.

Questions and lessons

  • FAQ: short answers about buying and running PIM Manager, role-assignable groups, nesting, drift and permissions, and the support cases that come up most often.
  • Lessons learned: problems we met in real tenants, why they are hard, and the rule PIM Manager follows because of them.
  • Glossary: the terms these pages use, such as desired state, drift, engine and reconcile.

More help

  • Day-to-day operation: Operate.
  • Every setting and script: Reference.
  • Contact: Support.

Verified against PIM Manager 3.0.23.3 on Nov 3, 2026Download PDF

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