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SecurityInsight docs

1 Why

  • Install SecurityInsight
  • Updates and upgrades
  • Operations
  • Security
  • Identities and permissions
  • SQL access
  • Guards and guard modes
  • Data health
  • Releases, rings and waves
  • Support access
  • Naming
  • Settings
  • The daily pipeline
  • Departments
  • Exemptions
  • CMDB and ServiceNow
  • Weighted risk by CMDB service
  • Community edition: the scripts you run
  • SecurityInsight 3 beside 2.2

7 Integrate

  • The SecurityInsight data contract
  • ServiceNow integration overview
  • ServiceNow staging tables and columns
  • Handling records and states
  • Knowing when a sync is complete
  • Setting up ServiceNow for SecurityInsight
  • Testing with the SecurityInsight test pack
  • ServiceNow troubleshooting and FAQ

On this page

  • Request an exemption
  • Who is asked
  • Decide a request
  • What an exemption does to the data
  • Keep exemptions current

SecurityInsight documentation · Verified against SecurityInsight 3.0.79 on Nov 9, 2026

Exemptions

An exemption accepts a risk for a while: a finding you will not fix now, for a stated reason, until a stated date. An exemption is requested, then approved or rejected by the right people, and reviewed every month. Only an approved exemption applies.

You find them on Security recommendations > Exemptions.

Exemptions: the request waiting for my decision, with the tiles for active, expiring and overdue exemptions

Request an exemption

  1. On a findings view (Findings, a collection view, or a department’s page), tick the rows you mean.
  2. Choose Request exemption in the action bar.
  3. The dialog’s title names what you selected, for example Exempt CVE-… on 3 assets or Exempt 1 finding: CVE-… on <asset>.
  4. Give the reason and the period: 3, 6 or 12 months, or Custom date.
  5. Check who is asked. The dialog names the approvers. Change approver appears only when someone else may decide every part of the request.
  6. Send it.

Scope. By default, the request covers exactly what you selected. Under More options, one wider scope is offered where it fits:

  • one issue selected: Also future assets — the issue on every asset, now and later;
  • one asset with several issues selected: every finding on it, now and later.

Approve now. If you may approve every part yourself (an Admin, or an owner or approver of each part), the dialog offers Approve now.

An approved exemption counts from the next Risk Analysis run.

Who is asked

Where the request is made Who decides
On a department’s own page (Operations > Departments > the department), for findings that belong to that department The department’s business approvers.
On a department’s page, but the department has no business approver The security domain or category owners. The dialog and the result say “<department> has no business approver, so the security owners approve it”.
Anywhere else (Findings, the collection views) The owners of the finding’s category, or else of its security domain (Configuration > Security owners).

When exemption mail is on, the people asked get a mail.

What a business approver may decide. Exactly the requests routed to their department. Not a request made elsewhere, not another department’s, and not a request that went to the security owners because the department had no business approver at the time. The security domain and category owners, and Admins, can still decide every request.

The routing is stored with the request for audit. The request page shows Routed to, and the audit trail records who was asked.

Decide a request

Open Waiting for my decision. A request shows what it covers, who asked, the reason, the period, who is asked, and who else may decide.

An exemption request: the findings it covers, and Approve or Reject

  • Approve writes the exemptions with your name. They apply from the next Risk Analysis run.
  • Reject needs a comment. The requester gets it.

What an exemption does to the data

An approved exemption never removes a finding from the data. Risk Analysis still writes every finding to Log Analytics and marks exempted ones. The reports, the mails and the web app leave exempted findings out by default. Security recommendations > Exemptions > Excluded / exempted lists them.

Whether exempted findings count in the management numbers is a setting (Configuration > Settings > Data & retention).

Keep exemptions current

The tiles and filters on the Exemptions page show what needs attention: Active, Expiring within 30 days, Expired and Review overdue. Review what I own lists the exemptions you are responsible for reviewing.

Verified against SecurityInsight 3.0.79 on Nov 9, 2026Download PDF

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