PIM Manager · Features

A self-check and a safe diagnostics bundle

Run checks tests the database, Microsoft Graph and Azure and explains each failure; the diagnostics bundle masks secrets before you share it.

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Support page with the report context and the Diagnostics card showing passed checks
Support: the context that goes with a report, and Diagnostics - Run checks tests SQL, Microsoft Graph, Azure, Key Vault and mail, with a sanitized diagnostics bundle to download.

Purpose

When something is not working, the first hour is usually spent finding out which of the moving parts is the problem.

Design

Operations > Support tests what the Manager depends on - the database, Microsoft Graph with the engine's permissions, and Azure when your delegation includes Azure resources - and shows each as pass or fail with a plain-language fix. A health summary shows the store in use, the freshness of the tenant cache and the latest background run. Download diagnostics bundle saves it to one file with secrets, certificates, tokens, connection strings and full tenant and subscription ids masked.

With a Pro or trial license, Get support opens a ticket at Invardia, pre-filled with what you were looking at and a piece of the log with secrets redacted; you see and can change everything before it is sent.

Business opportunities

Many problems are solved without a support case, and the ones that need help start with the right information.

Related features

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