PIM Manager · Features

MSP: see what reaches each tenant before you send it

Per row and per tenant: what will arrive, and what is withheld with the reason - computed by the same plan a managed tenant runs.

Pro MSPSee who can do whatChange without fear

Managed tenants page with projected admins and roles per tenant and held-back items with reasons
For each managed tenant: what arrives and what is held back, with the reason - computed from the signed set by the same plan the tenant runs.

Purpose

"I gave them the role in the customer tenant and nothing happened" is the most common multi-tenant support question.

Design

The provider's Manager shows per row how many managed tenants it reaches and which ones, and per role which tenants it is withheld from - the wave, the target, the relationship policy, a capability the customer switched off, or something unresolved. The preview builds the set and runs the same plan the managed tenants run, using the managing tenant's copy of each tenant's wave; when that copy differs from the tenant's own wave, the tenant's own wave decides. A pull's explanation - what was sent, what was excluded and why - is kept with the run.

Business opportunities

Fewer surprises and support calls: the provider knows what each customer receives before it happens.

Related features

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