PIM Manager · Features

MSP: central admin accounts, removed across tenants at once

Provider admins flow down to the tenants that need them, with status and auto-disable date - and a leaver's access ends in the managed tenants on their next sync.

Pro MSPLeast privilege by designSecure by design

Admin accounts page on the managing tenant with the sync to managed tenants column
Provider admins on the managing tenant: which ones are synced to managed tenants, with status and auto-disable date.

Purpose

When a provider's engineer leaves, their access must end in each customer tenant the same day.

Design

An admin is synced to managed tenants only when its record says so, optionally narrowed by tags, or where a replicated delegation names that person. Status and auto-disable date flow down with it. Revoking an admin's sessions on the managing tenant can revoke them in the managed tenants on their next sync, and a signed instruction can disable or revoke an account across tenants - applied locally by each tenant's own engine. Removing an admin asks whether all, some or none of the managed tenants should remove it too. On a managed tenant each record shows whether it came from the provider or is local.

Business opportunities

Provider access is governed centrally and ends across tenants at once, while each customer keeps control of its own local admins.

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