PIM Manager · Features

Admin accounts with the full lifecycle

Create admin accounts on a future date, hand over a first-time Temporary Access Pass safely, and disable them on an auto-disable date.

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Admin accounts table with status, department, auto-disable date, Temporary Access Pass state and Edit buttons
Admin accounts: every managed admin with status, sponsor department, auto-disable date and Temporary Access Pass state, with Edit and New admin.

Purpose

Separate admin accounts are best practice, but creating them, getting the first sign-in to the right person, and switching them off when people leave is manual and easy to forget.

Design

Admin accounts can be staged for a future start date; the engine creates each account when it is due, following your naming convention. A new cloud admin gets one Temporary Access Pass that waits until the account exists, follows your tenant's pass policy and is mailed to the admin's everyday address on the admin record or to the owners of the sponsor department. The code appears only in the mail, not on screen, in a web response or in the audit trail. If no valid address resolves, no pass is issued. Reset TAP re-issues a pass on request.

When an auto-disable date passes, the engine disables the account and, by default, does nothing else; with Automatic offboarding switched on (off by default) it also revokes sessions and removes the memberships PIM Manager defines. An auto-disable date does not delete the account. One administrator can offboard or remove a day-to-day admin from PIM; a sensitive admin needs a second administrator, through the Approvals page, which acts only when a SuperAdmin switches on Approval-gated offboarding + revoke (off by default). Accounts that exist in the directory but not in PIM Manager are listed with Import or Ignore, and Stop managing takes an admin out of PIM Manager without changing the account.

Business opportunities

Joiners get working admin access on day one, and leavers lose it on time - without a ticket to remember.

Related features

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