SecurityInsight · Features

Support access you own

Remote support only through an app you create, scope and can remove at any time.

Pro EnterpriseSecure by design

Access page with the four roles, SuperAdmin holding support access
Pro web app: support access is the SuperAdmin's decision, next to the licence and updates - nobody else can grant it.

Purpose

Vendors with standing access to customer tenants are a supply-chain risk.

Design

Support uses an Invardia Support app registration that the customer creates in their own tenant. At the troubleshoot level it reads only - Key Vault metadata without secret values and read-only database access; at the setup level it gets what deployment and repair need on SecurityInsight's own resources. SecurityInsight grants its part with one command, and the same command takes it back.

Business opportunities

Fast help when you need it, with access that stays under your control.

Related features

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