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PIM Manager settings · Settings > Approvals & policy

An approval request expires after (hours)

KeyApprovalRequestTtlHours
WhereSettings > Approvals & policy > Approval and request limits
TypeNumber
Default72 hours (allowed: 1 to 720)
FeatureA second administrator for sensitive changes · Pro Business, Pro Enterprise, Pro MSP

What it does

How long an approval request (offboard, revoke and similar) may wait for a decision. A request that nobody decided in this time is closed as expired and can no longer be approved; the change must be requested again.

When set

When set: requests raised from then on, and requests still waiting, expire after the number of hours you chose. PIM Manager applies the new value at once.

When blank or default

When blank or default: a request expires after 72 hours.

Risk and how to reverse it

A long time lets an old request be approved long after the reason for it was checked. A very short time makes requests expire before a second administrator has seen them, for example over a weekend. Reversible: set another value or go back to the default.

Requires

SuperAdmin to change it. A whole number of hours from 1 to 720.

Recommended

72 hours. Raise it only if your approvers are regularly away longer than a weekend.

Related settings

  • Second-approver on sensitive changes FeatureGates.makerchecker
  • Approval-gated offboarding + revoke (preview) GovernancePreview.approvalsPreview
  • Approvals FeatureFlags.approvals
  • Allow an administrator to approve their own requests ApprovalSelfApprove
  • Second approver PendingSecondApprover

Documented for PIM Manager 3.0.70. Written by the PIM Manager team; Invardia publishes it. · All settings · Security review pack

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