Legal

Terms of sale, version 1.1

Version 1.1, effective 5 October 2026. This version applies to orders and agreements made before 10 November 2026. The current version is version 1.2.

1. Who we are and what these terms cover

These terms of sale apply when you buy a Pro licence, a trial or related services for PIM Manager or SecurityInsight from 2linkIT ApS, Strandvejen 21A, 6000 Kolding, Denmark, VAT DK39208032 (“Invardia”, “we”, “us”). Invardia is a brand of 2linkIT ApS.

How you may use the software is set out in our Licence terms (EULA). How we handle personal data when we help you with support is set out in our Data processing agreement. Together with your order or quote, these three documents form the agreement between you and us. If they conflict, this order applies: (1) a signed agreement or accepted quote with specific terms, (2) these terms of sale, (3) the EULA, (4) the data processing agreement, except that the data processing agreement always prevails on data protection matters.

The free Community editions are not sold under these terms. They are governed by the licence published in their GitHub repository.

2. Business customers only

We sell only to businesses. To order you must be a company or other organisation with a Danish CVR number, an EU VAT number or an equivalent company registration. The person placing the order confirms that they are authorised to bind the organisation. Consumer protection rules, including the consumer right of withdrawal, do not apply.

3. How an agreement is made

You can order in three ways:

  • Online order on https://invardia.com or in the customer portal at https://portal.invardia.com.
  • Quote: we send you a written quote, which you accept.
  • Signed agreement: you sign the order electronically with our own e-signature in the portal.

The agreement is formed when we confirm your order in writing (by email or in the portal), or when we approve a signed order. We may decline an order, for example if we cannot verify your company details or if the order would breach applicable sanctions.

4. Prices, invoicing and payment

Prices are shown on our website, in your quote or in your order at the time you order. Prices are per product, per edition and per Microsoft tenant, and are stated excluding VAT unless stated otherwise.

  • Licences are subscriptions and are invoiced yearly in advance.
  • Invoices are sent by email or as an e-invoice.
  • Payment is due as stated on the invoice.
  • VAT is added where required. For customers outside Denmark with a valid EU VAT number, the reverse-charge rules apply where relevant.
  • Payment terms are net 14 days from the invoice date unless the invoice or agreement says otherwise. For years 2 and later of a multi-year agreement, the invoice is sent 30 days before the year starts.
  • If you pay late, we may charge interest under the Danish Interest Act and the reminder fees the law allows.

You pay your own Microsoft Azure costs. The products run in your own Azure subscription, and Microsoft bills you directly for that use.

5. Free trial

We offer a free 60-day trial of Pro, limited to one trial per company and per Microsoft tenant per product. A trial licence works only in the tenant it names and stops at the end of the trial period. Nothing is charged for a trial, and a trial does not turn into a paid subscription automatically. Trials are provided as they are, without warranties, to the extent the law allows (see section 12).

6. Launch offers and discounts

Launch offers, multi-year discounts and volume discounts apply only as stated on the website, quote or order at the time you order, and only for the period and conditions stated there. Unless the offer says otherwise, an offer price applies to the first year only, and later years are charged at the normal price.

7. Term and renewal

You can choose a 1-year or a 3-year agreement. A 3-year agreement is billed yearly and carries the discount stated at order time; it runs for the full three years and cannot be cancelled early except as set out in section 11.

Agreements do not renew automatically. Before your term ends we will remind you, and you renew by placing a new order or accepting a renewal quote. Renewal is at the prices that apply at the time of renewal, unless agreed otherwise.

8. Delivery of the licence

Pro is activated by a signed licence file bound to your Microsoft tenant id(s). We deliver the licence file by email and make it available in the customer portal once the agreement is formed. Delivery is complete when the licence file is available to you. The product can also fetch and renew its licence from us automatically, as described in the EULA.

You download and install the software yourself in your own Azure environment. Installation services are not included unless agreed in writing.

9. Tenant changes

A licence works only in the Microsoft tenants it names. If you need to move a licence to a different tenant (for example after a tenant migration), contact support@invardia.com. We will issue a new licence file for the new tenant, and the old licence file must no longer be used. Adding tenants requires an additional order. New tenants are approved by us before a licence is issued.

10. Support

Pro includes support through tickets in the customer portal and by email at support@invardia.com. Support hours and response times are as described on the website and in the customer portal.

If you want hands-on help, you can give us temporary, customer-controlled access to your environment through an app registration that you own. How that works and how you stay in control is described in section 7 of the EULA and on our remote access page, and our obligations when we handle personal data during support are set out in the data processing agreement.

11. Suspension and termination

Non-payment. If an invoice is unpaid after a written reminder, we may suspend support, updates and the issuing or renewal of licence files until payment is received. If payment is still not received 30 days after the reminder, we may terminate the agreement.

Material breach. Either party may terminate the agreement in writing if the other party materially breaches it and does not remedy the breach within 30 days of written notice. We may terminate immediately if you breach the licence restrictions in the EULA, for example by circumventing the licence check or redistributing Pro.

Insolvency. Either party may terminate if the other party becomes insolvent, enters bankruptcy or ceases business, to the extent the law allows.

Effect of termination. Prepaid fees are not refunded, except where you terminate because of our material breach, in which case we refund the prepaid fees for the remaining full months. What happens to the software at the end of the licence is described in the EULA.

12. Liability

Each party is liable for its own breach of the agreement under the general rules of Danish law, with these limitations:

  • Neither party is liable for indirect or consequential loss, including loss of profit, revenue, business, goodwill or data, or business interruption.
  • Each party’s total liability under the agreement is capped at the fees you paid to us in the 12 months before the event that gave rise to the claim.
  • For free trials and Community editions, we have no liability to the extent the law allows.
  • The limitations do not apply to liability that cannot be limited by law, to loss caused by gross negligence or wilful misconduct, or to your obligation to pay fees.

The products are tools that support your security work. You remain responsible for the decisions you take, the changes you make in your environment and for checking results before you act on them.

13. Confidentiality

Each party keeps the other party’s confidential information confidential and uses it only to perform the agreement. This does not cover information that is public, that the receiving party already had, or that must be disclosed by law. The obligation continues for three years after the agreement ends.

14. Force majeure

Neither party is liable for delay or failure caused by circumstances beyond its reasonable control, such as war, natural disasters, pandemics, strikes, government actions, or major failures of public networks, power or cloud providers. The affected party must notify the other party without undue delay. If the situation lasts more than 60 days, either party may terminate the agreement in writing.

15. Changes to these terms

We may update these terms. The version that applies to your agreement is the version in force when you placed your order or renewal. A new version applies from your next order or renewal. The current version and its effective date are always shown on our website.

16. Assignment

You may not transfer the agreement to another company without our written consent, which we will not unreasonably refuse. We may transfer the agreement to a company that takes over our business with the products, and we will tell you if we do.

17. Governing law and disputes

The agreement is governed by Danish law, excluding its choice-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG). The parties will first try to settle a dispute by negotiation. If that fails, the dispute is settled by the Danish courts, with the District Court in Kolding as the court of first instance.

18. Contact

2linkIT ApS, Strandvejen 21A, 6000 Kolding, Denmark. VAT DK39208032.