si-flow-1204 A pipeline step runs far past its usual time and shows no progress
What it means
A step of the pipeline run going on now has run far longer than its last run took on this installation, and it has shown no sign of progress for an hour. Nothing is stopped: the run goes on. Support looks at the step to see whether it is stuck.
| Code | si-flow-1204 |
|---|---|
| Who acts | Invardia support |
| Action | Invardia support helps: open a ticket and quote the code, or follow the steps below. |
What to do
- Invardia support: Open the run on Operations > Jobs and the step named on the heartbeat: read its log and its database load. A step that stands still: decide with the customer whether to cancel the run there.
Written by the SecurityInsight team; Invardia publishes it. Quote the code when you contact support@invardia.com. · All SecurityInsight error codes