PIM Manager settings · Settings > Automation

Read access requests from the ServiceNow drop store

Key	IntakeEnabled
Where	Settings > Automation > Discovery and intake
Type	On / off
Default	Off

What it does

Switches the ServiceNow intake on: the scheduled intake job reads the requests your ServiceNow integration has dropped for PIM Manager and turns each into a proposal.

When enabled

When on: at its next run the intake job processes every request once. An accepted request becomes a proposal on Pending changes that an administrator reviews and commits; a rejected or unsupported one is marked with the reason. Nothing is applied to your tenant without a commit.

When disabled

When off (the default): the intake job reports that the integration is not enabled and reads nothing. Requests already dropped stay where they are.

Risk and how to reverse it

On: people outside PIM Manager can put proposals into Pending changes. They still need an administrator's commit, but a busy administrator may commit a proposal without checking where it came from. Reversible: switch it off; proposals already created stay on Pending changes until committed or discarded.

Requires

SuperAdmin to change it. Your ServiceNow integration must deliver the requests; the intake job must be enabled on Jobs.