PIM Manager settings · Settings > Features & edition

Email alerting

Key	FeatureGates.alerting.email
Where	Settings > Features & edition > Feature customization
Type	On / off
Default	Off in the catalog; the standard deployment switches it on
Confirmation	PIM Manager asks you to confirm before it is switched off.

What it does

The master switch for every mail PIM Manager and the engine send. It covers alerts, digests, reminders, escalations, the tier report, access-request and review mails, and the mail that delivers a new admin's first sign-in (Temporary Access Pass). The engine and jobs check it on every send, so a change applies to the next mail.

When enabled

Mail is sent through your configured mail sender to the intended recipients, still subject to Email controls (kill switch, redirect, allowlist). The daily summary, tier report, reminders and escalations jobs run on their schedule.

When disabled

Every send is skipped without an error. The daily summary, tier report, reminders and escalations jobs are recorded as skipped, and new admin accounts are still created but their first sign-in mail never arrives.

Risk and how to reverse it

Switching it off silently stops security alerts (engine failure, drift, break-glass, expiring access) and onboarding mail, and nothing on screen shows a failure. Reversible: switch it on and the next mail goes out. Mails skipped while it was off are not re-sent.

Requires

Free (Community) and Pro. SuperAdmin to change it. A working mail sender (Settings > Mail & alerting > Mail sending) and, for scheduled mail, 'Scheduled jobs' switched on.