PIM Manager settings · Settings > Automation

Manage mail forwarding on the mailboxes of admin accounts

Key	AdminMailboxForwarding
Where	Settings > Automation > Admin accounts
Type	On / off
Default	Off
Confirmation	PIM Manager asks you to confirm before it is switched on.

What it does

An admin row can ask for the mail sent to the admin account to be forwarded to the person's normal mailbox. This switch decides whether the engine sets that forwarding in Exchange Online when it creates or updates an admin account. Most admin accounts have no mailbox; for those nothing happens either way.

When enabled

When on: for an admin account that has a mailbox, a row that asks for forwarding gets it (the mail is forwarded, not kept in the admin mailbox), and forwarding found on a mailbox whose row does not ask for it is cleared. A missing permission is reported once per run and changes nothing.

When disabled

When off (the default): the engine never reads or changes mail forwarding.

Risk and how to reverse it

On: the engine changes mailbox settings in Exchange Online, and it clears forwarding that somebody set by hand on an admin mailbox when the row does not ask for it. Mail for a privileged account then lands in a normal mailbox, which is usually less protected. Reversible: switch it off; forwarding already set or cleared stays as it is.

Requires

SuperAdmin to change it. The engine's identity needs permission to manage Exchange Online as an application, with an Exchange role that may change mailboxes. The engine reads the switch at its next run.